Terms of Service
Last updated: October 2025
Welcome to SOS Consulting, a brand of Sommers Operational Success LLC (“we,” “us,” or “our”).
These Terms of Service (“Terms”) govern your use of our website, forms, and consulting services.
By engaging with our content or submitting information, you agree to these Terms.
1. Scope of Services
SOS Consulting provides business consulting, operational system design, and educational resources for HVAC, plumbing, electrical, and other service-based contractors.
We do not provide legal, accounting, or financial advice. All recommendations are for informational and operational purposes only.
You are responsible for evaluating and implementing any changes within your own business.
2. Use of Information and Content
All materials, tools, and documents provided by SOS Consulting are proprietary and protected under copyright law.
You may use them for your own internal business development only and may not share, resell, or reproduce them without written consent.
3. Booking and Communication
When you schedule a consultation, complete a form, or contact us, you agree that we may follow up by phone, text, or email regarding your request.
Scheduling is subject to availability and confirmation.
Cancellations or rescheduling should be made at least 24 hours before an appointment.
4. Payments and Refunds
Fees for paid services (such as assessments, programs, or consulting retainers) will be clearly stated before purchase.
Payment confirms your agreement to those terms.
All fees are non-refundable unless otherwise specified in writing.
5. Limitation of Liability
SOS Consulting and its representatives are not liable for any indirect, incidental, or consequential damages arising from the use or implementation of our services or materials.
You acknowledge that business results depend on factors outside our control, including market conditions, staff performance, and client management.
6. Confidentiality
All information shared during consulting sessions is treated as confidential and used only to support your business development.
We will not disclose or share your information without your consent except as required by law.
7. Compliance and Acceptable Use
You agree not to use our website, forms, or communication tools to send spam, distribute malware, or violate any applicable laws.
We reserve the right to suspend or terminate access for misuse or abuse of systems.
8. Modifications
We may update these Terms periodically.
Any updates will be posted here with a new “Last Updated” date.
Your continued use of our website or services after changes means you accept the updated Terms.
9. Governing Law
These Terms are governed by the laws of the State of Arizona, without regard to conflict of law principles.
Any disputes shall be resolved in the state or federal courts located in Arizona.
10. Contact Us
If you have any questions about these Terms or our services, please contact:
Sommers Operational Success LLC (SOS Consulting)
539 Harvard Way, Kingman, AZ 86409, USA
[email protected]
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